Junior IT Support (English speaking, 50%)

About Us: Go North is a product-focused consumer goods company that owns +30 brands. Our portfolio of brands brings an assortment of unique and innovative products, and are available on marketplaces in the USA and Europe. Our product range is divided into three main categories (Pet & Animal, Lifestyle & Personal Care, Home & Garden) delivering solutions for those who need them. You can check out our new e-com store here: https://gonorthshop.com/

Position Overview:

The is responsible for optimizing and managing the organization’s tools, systems, and workflows to support operational efficiency and security. The Junior IT Coordinator/IT Support will work closely with various teams to provide technical support, streamline processes, and align system capabilities with business objectives. This position is at 50% and located at our Gothenburg HQ - Första Långgatan 28B.

Key Responsibilities:

System Support & Maintenance

• Provide hardware and software support, ensuring all systems are secure, up-to-date, and aligned with operational needs.
• Manages systems such as Google Workspace (Gmail, Drive, Meet), Office 365 for Windows and 1Password for secure credential management.

Access Management & Security

• Manage access permissions across platforms, ensuring secure and accurate access management.
• Take proactive responsibility for safeguarding business data, property, and systems; identify IT security risks and provide actionable proposals.

Network & Facility Management

• Manage domains, implement access controls, and administer the Paralarm system for secure facility access; oversee network, WiFi, and conference room audio/video equipment.

Go to your profile:

• Educated in IT or related field.
• Experience with systems like Google Workspace, Office 365, and basic network infrastructure.
• Familiarity with IT security practices, GDPR compliance, and access management.
• Strong problem-solving and communication skills, with the ability to support and train non-technical users. Strong English proficiency.
• Service-minded, proactive, and curious - eager to learn and improve systems and workflows.
• Ability to work and collaborate effectively in a fast-paced environment and adapt to changing priorities.
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