CRM-Specialist to Samsung!

As a CRM-Specialist at Samsung, you'll be an essential part of our CRM team, ensuring effective execution of CRM campaigns and communication initiatives. Your role will be hands-on, with a focus on content management, campaign coordination, segmentation, and continuous improvement through data and insights.

You’ll collaborate closely with the CRM Lead, Creative teams, SDS team in London, and various internal and external stakeholders to deliver timely, targeted, and high-quality marketing communication.

Key Responsibilities:

- Coordinate and execute CRM communications with speed and precision. - Own campaign execution, including go-to-market plans, A/B testing, and marketing automation. - Handle daily campaign operations, including briefings, proofreading, and QA coordination. - Manage Taxi operations (subsystem to Adobe Campaign). - Work with segmentation and manage insight requests to analytics teams and partners. - Ensure strong cross-functional collaboration with internal teams, agencies, and the European HQ.

• Minimum 3 years of hands-on experience with CRM communication and campaign execution.
• Proven expertise in content management and optimizing messaging based on data.
• Experience running A/B tests and using results to refine strategy.
• Strong understanding of digital platforms, especially within CRM and marketing automation.
• Excellent project and stakeholder management skills.
• Fluency in English (written and spoken) is required.
• Knowledge of Adobe Campaign or similar CRM systems is nice to have.
• Fluency in a Nordic language is a plus.

To thrive in this role, we believe you are a proactive and detail-oriented team player with a strong sense of ownership. You enjoy working in a fast-paced environment where priorities can shift quickly, and you are comfortable juggling multiple tasks at once. You have excellent communication skills and the ability to build strong relationships with stakeholders across teams and markets. A natural problem-solver, you are curious, data-driven, and always looking for ways to improve processes and outcomes.

Scope of employment: 100% Type of contract: Fixed-term employment/temporary Salary: 44 800 - 48 800 SEK/month Start date: 2025-07-01 End date: 2026-07-31 Selected benefits: Collective agreement, wellness allowance, Benifex, 30 days vacation In your application: Please make sure it is clear that you meet the qualifications required by the client. 

We review applications on a rolling basis. Since recruitment processes in the consulting industry often move quickly, the position may be filled before the application deadline — so don’t wait to apply!

You do not need to include a cover letter. Instead, please answer the screening questions as part of your application. 

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today’s fast-paced global economy, change is constant and innovation is critical to a company’s survival. As we have done over 80 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. As an employee, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers’ lives. #DoWhatYouCant